Frequently Asked Questions
Do you need moving, trucking or logistics experience?
No, you don't need to have experience in trucking or moving to buy a TWO MEN AND A TRUCK® franchise. The TWO MEN AND A TRUCK® business model is based on providing superior customer service, managing people and schedules, and following common-sense business practices. The vast majority of our franchisees didn't have any experience in the industry before joining TWO MEN AND A TRUCK®. As a franchisee, your primary job is to manage and grow the business, to deliver superior customer service, not to drive, load or unload trucks.
Isn't billing customers difficult?
This is a cash business most of the time. Most franchises collect either cash, cheque or credit card payment at the conclusion of the move, unless alternative arrangements have been made before the move starts.
What about buying trucks and moving equipment? How will I know what to get?
TWO MEN AND A TRUCK® has a participating supplier program that puts franchisees in touch with vendors who are familiar with the specific needs of our franchises. The truck and equipment specifications have already been established to provide the optimum service level for our customers.
Who is a typical TWO MEN AND A TRUCK® customer?
TWO MEN AND A TRUCK® is able to handle any home or business move, be it one large valuable household item or an entire business.
What defines an exclusive TWO MEN AND A TRUCK® marketing territory?
Each territory is defined by municipal boundaries and postal codes. It typically contains a population of approximately 400,000.
Does TWO MEN AND A TRUCK® offer training and support for its franchisees?
Yes. The Initial Training program consists of two weeks at STICK MEN UNIVERSITY®, located at TWO MEN AND A TRUCK® Home office in Lansing, Michigan. All aspects of business operations are covered during training, including business plan development, sales, marketing, human resources, information technology and operations. There are also ongoing training programs conducted during the refresher training programs on all aspects of the business.
Will I need an office?
Yes. A typical office is 1,500 - 2,000 square feet in a highly visible industrial / commercial complex where parking for trucks in permitted. The primary function of the office is sales-related and storage is necessary for supplies and equipment.
What is the term of the TWO MEN AND A TRUCK® franchise agreement?
Initial term of the Franchise Agreement is five (5) years with a renewal or extension of an additional five-year term.
How do I apply to become a TWO MEN AND A TRUCK® franchisee and how long will it take?
Our franchise territories are awarded to pre-qualified candidates. To start the process you must complete and submit a Franchise Application Form. Once the form is received and you are preliminarily approved you will be invited to a "Discovery Day" meeting where all your questions will be answered and you will be provided with a Franchise Disclosure document that describes the TWO MEN AND A TRUCK® franchise opportunity in detail. Once your application is approved and you are awarded a Territory, the time required to get A TWO MEN AND A TRUCK® franchise business up and running is about four (4) months.
Click here to obtain our full Franchise Information Kit and further information about our franchise opportunities.
