Training, Setup and Support


Training

TWO MEN AND A TRUCK® has always focused on training its employees with the latest techniques, the best available equipment and to treat everyone as you would want your grandmother to be treated - THE GRANDMA RULE®.

Before a new franchisee can open a location, he or she must go to Lansing, Michigan and be trained for two weeks by the management and home office staff through STICK MEN UNIVERSITY®. Franchisees are taught how to market their new business by the marketing department. They are taught about the computer and accounting systems by the technical staff. They are taught how to hire, manage and lead by the operations department. Trainers also teach how to properly pack items.

They also work in a two-story home that was built inside the TWO MEN AND A TRUCK® /INTERNATIONAL, Inc. headquarters. During the house training, trainees are taught how to maneuver, wrap, pack and load items like a grand piano, a china cabinet filled with breakables, glass tables, a washer and dryer and a big-screen television. There's also a bulky bedroom set and a home office. Trainees are expected to be able to recognize any possible obstacles, and empty the house as quickly and efficiently as possible. There is also a truck bed, built to scale, in the training facility. Trainees must be able to fully pack the back of the truck with the items from the home. The sides of the training truck are clear so trainers can make sure each item is loaded properly.

Although franchisees won't be moving furniture as part of their daily routine, the objective of this training program is to educate our franchisees to become experts on all aspects of the business. In turn they use this knowledge to manage their business and train their staff on proper packing and moving techniques designed to exceed our customers' expectations.

STICK MEN UNIVERSITY® also offers online classes that cover everything from marketing tactics to making accurate estimates throughout the year. The customer is TWO MEN AND A TRUCK® 's No.1 priority. Training classes are regularly being improved to make sure we are providing the best service available.

STICK MEN UNIVERSITY® trainers also host regional management training courses throughout the year and a two-day frontline staff conference in Lansing.


Setup and Support

TWO MEN AND A TRUCK® regularly evaluates and upgrades its training programs and develops new programs to offer ongoing training and support to new and existing franchisees. TWO MEN AND A TRUCK® franchisees enjoy the benefits of:

  • Registered trademarks
  • Powerful brand name awareness
  • Exclusive franchise marketing areas
  • Two (2) weeks of training
  • Pre-opening assistance
  • Ongoing field support
  • Proprietary operating software
  • National account programs
  • Annual meetings and conventions
  • Marketing material
  • Financial benchmarking

Click here to obtain our full Franchise Information Kit and further information about our franchise opportunities.

Training And Support Picture Training And Support Picture